Refund policy
At WildLeak, we prioritize your satisfaction and privacy. Given the intimate nature of our products, we uphold strict hygiene standards to ensure every customer receives a brand-new, safe item.
Hygiene & Returns Due to health and safety regulations, we cannot accept returns or exchanges for any items that have been opened, unsealed, or used. Once the factory seal is broken, the product is considered non-returnable. By purchasing from WildLeak, you agree to these safety standards.
Defective or Incorrect Items We strive for perfection, but if your order arrives damaged, defective, or incorrect, we will resolve it promptly. To be eligible for a replacement or refund, you must:
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Notify us within 48 hours of delivery.
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Provide proof by emailing us at [wildleak.help@gmail.com] with your order number and a clear photo or video of the issue.